Shipping Policy

Free Shipping & Order Processing

Enjoy free shipping Australia-wide on orders over $499 (unless otherwise stated in a promotion). Orders placed Mon–Fri are processed and dispatched within 24–48 hours. If there's an unexpected delay, we'll update you with a new estimated delivery time.

Once your order has shipped, we'll send you a confirmation email with tracking details so you can follow its progress.

⏱ Delivery Timeframes

RegionMetroRegional
NSW1–2 days2–3 days
VIC1–2 days2–3 days
QLD1–2 days2–3 days
SA1–2 days2–4 days
NT4–5 days5–7 days
WA4–5 days6–4 days
TAS3–4 days

Note: These are estimates once the trucks leave our warehouse. Delivery times may vary due to courier schedules, weather, or remote-location factors.

✉ Special & Back-Ordered Items

Some items may be special order or back-ordered from our supplier. We will hold your order until all items arrive. The typical timeframe is up to 10 business days for the item to arrive in stock.

If your order contains very large items or bulk freight (e.g., warehouse or site delivery), please ensure unloading access is available. Additional charges may apply.

No PO Boxes

Due to size, weight, and courier restrictions, we cannot deliver to PO Boxes. All items are sent via courier to a street address for secure delivery.

Thank you for choosing eSafety Supplies — we’re committed to fast, reliable and secure delivery.