Shipping Policy
Free Shipping & Order Processing
Enjoy free shipping Australia-wide on orders over $499 (unless otherwise stated in a promotion). Orders placed MonβFri are processed and dispatched within 24β48 hours. If there's an unexpected delay, we'll update you with a new estimated delivery time.
Once your order has shipped, we'll send you a confirmation email with tracking details so you can follow its progress.
β± Delivery Timeframes
| Region | Metro | Regional |
|---|---|---|
| NSW | 1β2 days | 2β3 days |
| VIC | 1β2 days | 2β3 days |
| QLD | 1β2 days | 2β3 days |
| SA | 1β2 days | 2β4 days |
| NT | 4β5 days | 5β7 days |
| WA | 4β5 days | 6β7 days |
| TAS | 3β4 days | |
Note: These are estimates once the trucks leave our warehouse. Delivery times may vary due to courier schedules, weather, or remote-location factors.
β Special & Back-Ordered Items
Some items may be special order or back-ordered from our supplier. We will hold your order until all items arrive. The typical timeframe is up to 10 business days for the item to arrive in stock.
If your order contains very large items or bulk freight (e.g., warehouse or site delivery), please ensure unloading access is available. Additional charges may apply.
No PO Boxes
Due to size, weight, and courier restrictions, we cannot deliver to PO Boxes. All items are sent via courier to a street address for secure delivery.
Thank you for choosing eSafety Supplies β weβre committed to fast, reliable and secure delivery.