Shipping Policy
Free Shipping & Order Processing
Enjoy free shipping Australia-wide on orders over $499 (unless otherwise stated in a promotion). Orders placed Mon–Fri are processed and dispatched within 24–48 hours. If there's an unexpected delay, we'll update you with a new estimated delivery time.
Once your order has shipped, we'll send you a confirmation email with tracking details so you can follow its progress.
⏱ Delivery Timeframes
| Region | Metro | Regional |
|---|---|---|
| NSW | 1–2 days | 2–3 days |
| VIC | 1–2 days | 2–3 days |
| QLD | 1–2 days | 2–3 days |
| SA | 1–2 days | 2–4 days |
| NT | 4–5 days | 5–7 days |
| WA | 4–5 days | 6–4 days |
| TAS | 3–4 days | |
Note: These are estimates once the trucks leave our warehouse. Delivery times may vary due to courier schedules, weather, or remote-location factors.
✉ Special & Back-Ordered Items
Some items may be special order or back-ordered from our supplier. We will hold your order until all items arrive. The typical timeframe is up to 10 business days for the item to arrive in stock.
If your order contains very large items or bulk freight (e.g., warehouse or site delivery), please ensure unloading access is available. Additional charges may apply.
No PO Boxes
Due to size, weight, and courier restrictions, we cannot deliver to PO Boxes. All items are sent via courier to a street address for secure delivery.
Thank you for choosing eSafety Supplies — we’re committed to fast, reliable and secure delivery.