Shipping Policy

Free Shipping Australia-Wide: Enjoy Free Shipping on orders over $499, unless a special promotion states otherwise. Please note that certain products are excluded from free shipping.

Order Processing and Dispatch:

When you place an order, we dispatch your items within 24–48 hours. If there's any unexpected delay, we'll promptly update you with a new estimated delivery time.

Delivery Timeframes:

Delivery times vary from 2-5 working days from the payment date.
Estimated Shipping Times (Business Days):

  • NSW Metro: 1-2 business days
  • NSW Regional: 2-3 business days
  • VIC Metro: 1-2 business days
  • VIC Regional: 2-3 business days
  • QLD Metro: 1-2 business days
  • QLD Regional: 2-3 business days
  • ACT: 1-2 business days
  • SA Metro: 1-2 business days
  • SA Regional: 2-4 business days
  • NT Metro: 4-6 business days
  • NT Regional: 5-7 business days
  • WA Metro: 4-5 business days
  • WA Regional: 6-7 business days
  • TAS: 3-4 business days
Shipping Considerations:
  • Ensure someone is available to accept delivery or specify "Authority to Leave" in your order.
  • Orders over $499 enjoy free delivery to major areas but may incur extra charges for remote regions or heavy items.
  • Place your order before 1.00 pm on a weekday for same-day shipping (excludes public holidays).

Large Orders and Forklifts:

For large, bulky orders, make sure a forklift is available for unloading. Additional charges apply for redelivery with a tailgate truck.

Out-of-Stock Items:

If an item is out of stock, your order will be on hold until the item is available. This will be reflected in your confirmation email.

Delivery to PO Boxes:

Unfortunately, due to size and weight constraints, we cannot deliver to PO Boxes. All items are couriered for secure and reliable delivery. Shop with confidence at eSafety Supplies, where seamless shipping ensures your safety products reach you promptly and securely.

Special Orders & Back-ordered items: 

Special order items and back-ordered items are sourced from suppliers upon request. These items may take up to 10 business days to arrive in our warehouse for dispatch, and an additional 3-7 business days for delivery. Please note that the estimated delivery date is subject to change based on the manufacturer's shipping times and supplier availability.